Refund policy

Refund and Replacement Policy

All sales are final.

Because every XS//SASS item is produced specifically for your order, orders cannot be canceled, modified, returned, or exchanged once submitted. Please carefully review all product details, sizing information, colors, quantities, and shipping information before completing your purchase.

We do not provide refunds or exchanges for incorrect sizing, change of mind, buyer’s remorse, shipping-address errors, or accidental purchases.

Items that arrive defective, damaged, or misprinted may qualify for replacement if the issue is reported within 14 days of the delivery date. Approved claims will be resolved through replacement of the affected item. Cash refunds are not provided.

XS//SASS reserves the right to determine whether an item qualifies for replacement under this policy.