Shipping policy

SHIPPING POLICY

XS//SASS merchandise is made to order and fulfilled through third-party production and shipping partners.

Production Time

Most physical merchandise requires approximately 2–7 business days for production before shipment.

Production may take longer during holidays, periods of unusually high demand, inventory shortages, production disruptions, quality-control reprints, or other circumstances affecting the production facility.

Business days exclude weekends and recognized holidays.

Estimated U.S. Shipping Time

After production, estimated U.S. transit times generally range from:

• Economy shipping: Approximately 4–8 business days
• Standard shipping: Approximately 2–5 business days
• Priority shipping: Approximately 2–3 business days when available
• Express delivery: Approximately 2–3 business days, including production, for eligible products and destinations

Available shipping methods vary by product, production provider, and destination. The specific options and charges available for an order are displayed during checkout.

Delivery dates shown during checkout, in an order confirmation, or through tracking services are estimates and are not guaranteed.

Printify currently identifies a general production period of 2–7 business days, with U.S. transit estimates varying by shipping method.

United States Sales

XS//SASS currently sells and ships only to eligible addresses within the United States and other U.S. locations expressly made available during checkout.

Orders cannot be submitted for a destination that is not available during checkout.

Multiple Shipments

Products within the same order may be manufactured by different production facilities.

An order may therefore arrive in multiple packages on different dates. Separate tracking details may be provided for individual shipments.

Tracking

Tracking information will be sent when available.

After a shipping label is created, it may take several business days for the carrier’s tracking system to display movement or updated delivery information.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address before submitting an order.

Because merchandise may enter production immediately, address changes cannot be guaranteed after an order is submitted.

XS//SASS is not responsible for delivery failures, losses, returns, or delays caused by an incorrect, incomplete, inaccessible, or outdated address supplied by the customer.

If merchandise must be reproduced or reshipped because of an address error, the customer may be responsible for the additional production and shipping charges.

Carrier Delays

After a shipment is transferred to the carrier, delivery is controlled by the carrier.

XS//SASS is not responsible for delays caused by weather, natural disasters, carrier disruptions, labor interruptions, transportation problems, security restrictions, or other circumstances outside our reasonable control.

Packages Marked Delivered

A package marked as delivered by the carrier is considered delivered unless the carrier confirms a delivery error.

Damaged or Incorrect Merchandise

Merchandise that arrives damaged, defective, misprinted, or materially different from what was ordered may qualify for replacement under the XS//SASS Refund and Replacement Policy.

Delays and Required Remedies

If we cannot fulfill or ship an order within an applicable legally required timeframe, we will provide any notice, consent opportunity, cancellation, or refund required by law.

 

Last updated: July 21, 2026